Privacy Policy – Komo



1. About this policy
Komo Performance (“Komo”, “we”, “us”, “our”) provides performance infrastructure and related services for founders and leaders. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, apply to work with us, or otherwise interact with us.

We aim to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as applicable.


2. What personal information we collect

The personal information we collect depends on how you interact with Komo, but may include:

  • Identity details such as your name and job title

  • Contact details such as email address, phone number and company name

  • Professional information such as your role, team size, company stage and relevant background

  • Information you provide in forms, applications, surveys or feedback

  • Communications you send us, including email, call notes or meeting records

  • Usage data about how you use our website (for example pages viewed, time on site, clicks)

  • Technical data such as IP address, browser type, device type and cookies.

We generally do not seek to collect sensitive information (for example details about your health or political opinions). If we do, we will only collect and use it where permitted or required by law and with your consent where necessary.


3. How we collect personal information

We collect personal information in several ways, including:

  • When you submit forms on our website (for example “Apply” or “Contact” forms)

  • When you communicate with us by email, phone, video call or social media

  • When you subscribe to updates, newsletters or resources

  • When you participate in calls, workshops or other sessions we host

  • Automatically through cookies and similar technologies when you use our website.

You can choose not to provide certain information, but this may limit our ability to respond or provide some services to you.


4. Why we collect and use personal information

We use your personal information for purposes including:

  • Assessing your application to work with Komo and determining fit

  • Delivering our programs, services, content and communications to you

  • Responding to enquiries and providing support

  • Personalising and improving our website, content and services

  • Sending you updates, insights and information we think may be useful to you (you can opt out at any time)

  • Managing our business operations, including analytics, reporting and service improvement

  • Complying with legal obligations and responding to lawful requests.

We will only use your personal information for the purposes for which we collected it, or for related purposes that you would reasonably expect.


5. Cookies and website analytics

Our website may use cookies and similar technologies to:

  • Help the site function properly

  • Remember your preferences

  • Understand how visitors use the site

  • Measure the performance of pages and content.

You can usually manage or disable cookies through your browser settings, but doing so may affect how some features of the site work.

We may use third‑party analytics or advertising tools that collect information in an aggregated, de‑identified form.


6. Disclosure of personal information

We may share your personal information with:

  • Service providers who help us operate our business (for example email, CRM, calendar, analytics, hosting and collaboration tools)

  • Professional advisers such as lawyers, accountants or consultants

  • Other parties where you have given your consent, or where we are required or authorised by law to do so.

Where practical, we aim to ensure third‑party service providers handle your personal information in line with this Policy and applicable privacy laws.


7. Overseas disclosure

Some of our service providers may be located, or may store data, outside Australia. This means your personal information may be transferred to or stored in other countries.

Where this occurs, we take reasonable steps to ensure that the overseas recipient will handle your personal information in a way that is consistent with the Australian Privacy Principles.


8. Data security

We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.

This includes administrative, technical and organisational measures that are appropriate to the nature of the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


9. Data retention

We keep personal information only for as long as reasonably necessary to:

  • Provide our services to you

  • Meet legal, accounting or reporting requirements

  • Manage actual or potential disputes.

When personal information is no longer required, we will take reasonable steps to de‑identify or securely destroy it.


10. Access and correction

You can request access to the personal information we hold about you, and you can ask us to correct any information that you believe is inaccurate, incomplete or out of date.

To do this, please contact us using the details below. We may ask you to verify your identity before we provide access or make corrections. In some cases, we may not be able to provide access, but if that happens we will tell you why, where we are permitted to do so.


11. Your choices

You can:

  • Opt out of marketing communications at any time by using the unsubscribe link or contacting us

  • Choose not to provide certain information (though this may affect our ability to work with you)

  • Manage cookies through your browser settings.


12. Questions and complaints

If you have any questions about this Policy, or if you wish to make a complaint about how we have handled your personal information, please contact us using the contact form on our website or via the email address provided there.

We will respond to your enquiry or complaint within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).


13. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the updated “Last updated” date and will apply from that date.


Last updated: June 2026